Questions before you order?
ClearHear is designed to make everyday listening support simple, approachable, and easy to understand.
Is ClearHear a hearing aid?
ClearHear is positioned as a hearing support or assistive listening device unless OTC hearing-aid compliance is confirmed. It is designed to support everyday listening, not to diagnose, treat, or cure hearing loss.
Who is this product for?
It is for adults 18+ who want support with everyday listening and perceived mild to moderate listening difficulty.
Is it right for severe hearing loss?
No. It is not intended for severe or profound hearing loss. A licensed healthcare professional can help evaluate more serious or sudden hearing concerns.
Can I use it while watching TV?
Yes. Many customers use assistive listening devices to support TV listening at comfortable volume levels.
Does it require batteries?
The rechargeable design helps reduce the need for frequent disposable battery changes. Charge fully before first use and follow the included setup instructions.
How do I adjust the volume?
Start at the lowest setting, then raise the volume slowly until listening feels clear and comfortable.
What if I hear whistling or feedback?
Feedback can happen if the ear tip is not sealed comfortably. Try repositioning the device, lowering the volume, or changing ear tip size.
Does it work for everyone?
No listening device works the same way for every person or every environment. ClearHear is designed for everyday listening support, but results can vary.
Do you offer tracked shipping?
Yes. Orders include tracking once the shipment is processed.
What is your return policy?
Eligible unused items may be returned according to the store return policy. Keep packaging and accessories until you are sure the product is right for you.
When should I talk to a professional?
If you experience sudden hearing loss, pain, dizziness, drainage, or ongoing ear problems, consult a licensed healthcare professional.